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Tania
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Recent activity by Tania-
Parental leave / medical leave of absence
We provide support for employees who need to take time off for parental leave, medical conditions, and short-term disabilities. The time allotment and paperwork varies by global office. Regardless ...
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SAMPLE ARTICLE: How to onboard a new employee
In our organization we have established a comprehensive onboarding program that spans a duration of two weeks. New employees will engage in a series of tasks that encompass various aspects of their...
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SAMPLE ARTICLE: How to request software access
Identify the software you needMake a list of the software applications you need access to for your job. This might include tools like project management software, dev environments, or any other spe...
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Delay in shipment due to protesters blockade
Newest updates at the top UPDATE 21/02/24 Final Update: Resolution of Shipment Delay Due to Protesters' Blockade Dear valued customers, We're pleased to announce that the shipment delays caused by...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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What are these sections and articles doing?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge bas...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...